Online Shopping Enquiries
If you have an enquiry about your order or a general web store enquiry, please contact our Customer Service team by email: firstname.lastname@example.org.
Online Shopping Delivery Times
Make Sure You Receive Your Order in Time
If you need your order to arrive before a particular date, check the estimated delivery times below. Dates are based on regular Australia Post delivery times and are estimated in working days.
The delivery times provided are an estimate only. We will make every effort to ensure delivery within the below estimates but factors such as public holidays and peak delivery times may not allow this to be always possible.
|LOCATION||ESTIMATED DELIVERY||SHIPPING COST|
|Australia - Eastern Seaboard||3-7 working days||Free (orders over $100) / $9.95 - $18.40 (varying by weight)|
|Tasmania, SA, WA & Regional||7-10 working days||Free (orders over $100) / $9.95 - $18.40 (varying by weight)|
All prices stated are shown in Australian Dollars (AUD) and are GST inclusive for Australian customers.
Shipping within Australia
Orders sent to an Australian address will be sent via Australia Post Click and Send service. Customers will receive an email once their parcel has been sent with the tracking number/s of the parcel. All parcels require a signature upon delivery.
Due to our scale of operation, most products on our website aren't available for international shipping unless stated otherwise in the product descriptions.